A more than panicked client called us out the other day to help with her sculptured Berber. It seems that a pet had snagged it and she had just spent thousands of dollars on this high end Berber carpet. Freak out city! When I got there she was already talking about having to replace this brand new carpet. Silly! When we finished she was both amazed and relieved. She walked in and couldn’t believe that she wasn’t able to locate where the damage was in the first place. When you have snags like this, don’t freak out just call us.