Teresa’s husband thought he could use his bedroom for a work shop and didn’t realize that epoxy he was using was dripping to the carpet. There was actually4 of these drippings and they were solid as a rock. No amount of cleaning would’ve fixed this. What made it worse is that Teresa is now leasing her home and didn’t want to pass on the problem. She’s so thoughtful. She called us out to help her with her Rowlett carpet repair and before you knew it her carpet back to looking new for her new tenants. She sat & watched me work so we also had a great chat. I love my customers.